Compliance

Assured confidence

Our quality, safety and environmental certifications ensure healthcare solutions that meet global best practices – for proven value and trusted performance.

Quality – ISO9001:2015

Accredited since 2005, we maintain a rigorous quality system with annual external audits and a focus on continual improvement.

Recent annual results:

  • 99.2% customer satisfaction on deliveries.
  • Rated 99.7/100 in customer feedback.

Environmental Responsibility – ISO14001:2015

With a deep commitment to sustainable practices and products, we minimise environmental impact through policy development, careful management, controlled testing and innovation.

Recent annual results:

  • $4600+ worth of recycled metals and cans.
  • 30% reduction in paper use as we transition to a paperless operation.

Safety Excellence – ISO45001:2018

We prioritise a safe workplace with ongoing assessments and proactive safety improvements.

Recent annual results:

  • No lost-time injuries.
  • Average monthly inspection score across three facilities was 92%, reflecting strong adherence to safety and operational standards.

Medical Standards – ISO13485

In-progress certification, with audits well underway.

Other key standards

  • Relevant Australian Register of Therapeutic Goods (ARTG) requirements.
  • International requirements such as CE Marking (European conformity) and US Food and Drug Administration (FDA) Listing.
  • Our high-quality European-manufactured electrical components are tested and certified to current standards, including IEC60601.

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